Resources

Books We Highly Recommend and Regularly Use

For Your Improvement by Micheal Eichinger

Quality Improvement Tools and Techniques by Peter Mears

The Leadership Handbook by Peter Scholtes

The Team Handbook by Peter Scholtes

Books We Recommend

Accountability Revolution by Mark Samuels

Blink by Malcolm Gladwell

Common Knowledge by Nancy Dixon

Creating a Lean Culture, Tools to Sustain Lean Conversions by David Mann

Creating Contagious Commitment by Andrea Shapiro

Emotional Intelligence by Daniel Goleman

Emotional Intelligence at Work by Hendrie Weisinger

Encouraging the Heart, A Leader’s Guide to Rewarding and Recognizing Others by Jame Kouzes and Barry Posner

Flight of the Buffalo, Soaring to Excellence, Learning to Let Employees Lead by James A. Belasco and ralph C. Stayer

Free Agent National, the Future of Working for Youself by Daniel H. Pink

Getting to Peace by William Ury (author of Getty to Yes)

Leaders — Start to Finish, a Road Map for Developing and Training Leaders at All Levels, by Anne Bruce ASTD

Leading Teams by Jack Hackman

Lean Solutions, How Companies and Customers Can Create Value and Wealth Together by James Womack

Lean Transformations by Bruce Henderson

Making Six Sigma Last Balancing Cultural and Technical Change by Jack Eckes (GE Perspective)

The New American Workplace by James O’Toole and Edward E. Lawler III

Powerful Converstion by Phil Harkins

Promoting Emotional Intelligence in Organizations by Gary Cerniss

Quality Is Free, The Art of Making Quality Certain, by Philip B. Crosby

Quiet: The Power of Introverts in a World That Can’t Stop Talking, by Susan Cain

The 360 degree Leader, Developing Your Influence from Anywhere in the Organization by John C. Maxwell

The Enthusiastic Employee, How Companies Profit by Giving Workers What They Want, by David Sirota, et. al.

The Goal, A Process of Ongoing Improvement by Eli Goldbrath (Theory of Constraints)

The OZ Principle, Getting Results Through Individual and Organizational Accountability by Roger Connors, et. al.

The Whole New Mind, Why Right-Brainers Will Rule the Future by Daniel H. Pink

Tipping Point by Malcolm Gladwell

Winning by Jack Welch

Winning Score, How to Design and Implement Organizational Scorecards by Mark Brown

Working With Emotional Intelligence by Daniel Goleman